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Insights for modern legal teams

Practice management, AI workflows, billing, and operations advice from the Kesi team.

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Practice managementJune 2, 2025 · 9 min read

How law firms are using automation to win more clients

Firms that automate admin work free up to 10+ hours per lawyer per week—and spend that time on billable work and business development. Here's what the shift looks like in practice.

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Practice management

BillingMay 24, 2025

5 billing mistakes that cost your firm revenue every month

From untracked hours to slow invoicing, these common billing habits quietly cost small and mid-size law firms significant revenue. Most are fixable in an afternoon.

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Client experienceMay 15, 2025

Why clients leave firms—and what technology can fix

Poor communication and lack of case visibility are the top two reasons clients switch legal representation. A client portal changes both—without adding work to your plate.

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Practice managementMay 6, 2025

Case management 101: what a well-run matter file looks like

Every partner has their own system. Most of those systems break when the team grows. This is what a scalable matter management setup looks like—and how to get there.

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OperationsApril 22, 2025

Missing court deadlines: the hidden risk most firms are managing manually

Deadline management is the single most avoidable source of malpractice claims. Spreadsheets and calendar reminders aren't enough—here's why, and what actually works.

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BusinessApril 10, 2025

Building a profitable practice from the ground up

Lessons from 50+ law firms on pricing, client acquisition, and the operational decisions that separate sustainable practices from struggling ones.

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